Privacy Policy
1. Introduction
These Terms of Service govern your use of the O'Donnell Distribution website and services. As a distribution company, we are committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of our users. By using our website and services, you agree to adhere to these Terms of Service and our GDPR compliance efforts.
2. Data Collection and Usage
a. Personal Information: We may collect and process personal information as necessary to provide our distribution services to you. This includes but is not limited to your name, contact details, shipping/billing addresses, and other information voluntarily provided by you.
b. Legal Basis: We process personal information based on one or more legal grounds, including your consent, the necessity to fulfill contractual obligations, compliance with legal requirements, and our legitimate interests in providing and improving our services.
c. Data Usage: We use the collected personal information to facilitate order processing, arrange for shipping and delivery, communicate with you, and improve our services. We do not use your personal information for automated decision-making or profiling without your explicit consent.
3. Data Sharing and Retention
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our distribution services. These providers are bound by contractual obligations and are only permitted to process personal information in accordance with our instructions and for the specified purposes.
b. Legal Compliance: We may disclose your personal information if required to do so by law, legal process, or regulatory authorities, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate potential violations of our policies.
c. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in these Terms of Service and in compliance with applicable laws. When personal information is no longer needed, we securely delete or anonymize it.
4. User Rights
a. Right to Access: You have the right to request access to your personal information held by us and to receive information about how it is processed.
b. Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
c. Right to Erasure: You may request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
d. Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
e. Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format, and to have it transmitted to another data controller where technically feasible.
f. Right to Object: You have the right to object to the processing of your personal information on grounds relating to your particular situation, except when we have compelling legitimate grounds for the processing.
5. Data Security
We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal information. However, no data transmission or storage method can be guaranteed as 100% secure. Therefore, while we strive to protect your personal information, we cannot warrant its absolute securit.
6. Updates to the Terms of Service
We may update these Terms of Service to reflect changes in our practices or legal requirements. The revised version will be posted on our website with an updated effective date. By continuing to use our website and services, you acknowledge and agree to the updated Terms of Service.
7. Contact Us
If you have any questions, concerns, or requests regarding our GDPR compliance